Long before the catch phrase “Virtual Assistant” came along; Sherry Carnahan was paving the way from afar.
In 1992 with a box of business cards, a typewriter and a newly purchased word processor Sherry Carnahan opened for business offering office services to contractors working out of their trucks. The phrases “Virtual Outsourcing” and “Virtual Assistant” hadn’t been coined yet but that was exactly what she was doing. Instead of sending tasks via email or through online CRM’s, contractors would call in or mail their various tasks.
In 1996, with the help of the internet and readily available personal computers, Carnahan changed the name of her growing company to —Gal Fridays, ” The Paperwork Professional”. With over twenty-five years of experience working with financial professionals, she planned a strategy to target the Financial Planning Industry nationwide. Within two months of launching a new website, Gal Fridays contracted with the first of what would eventually be a long line of out of state financial advisor clients.
In December 1999, after an intense naming and branding campaign, Carnahan changed the Gal Fridays name to Total Office, Inc. to reflect the exemplary, broad-range capabilities of her virtual office. It is also a name that would grow with Carnahan’s vision for her company that had forged a niche in serving the unique needs of the Financial Planning industry.
Celebrating 24 Years in Business and still growing!
Today, there’s no end to the pioneering spirit that lives inside Mrs. Carnahan. Her passion for new ideas and helping fellow Entrepreneurs like herself is what keeps her going, for what will surely be another 20 years!
Sherry’ s husband, James, joined the company in 2006 several years after retiring from the US Military, to assist with Operations and is currently the company’s Lead Accounts Administrator.
When not running their company, James and Sherry can be found participating in area charity 5K/10K Runs, cycling along the Ohio-Erie Canal Towpath near their home, and traveling in their motor home visiting their six children and three grandchildren. They also enjoy donating their time and resources to animal rescues, Operation Orphan Wildlife Rehabilitation, Inc. (a rehabilitation center for orphaned and injured wildlife), and the Kenmore Community in which they live.